FAQ

Playing Against War

What should I do if the notch on my device hides the UI at the top of the screen?

笆シiOS devices:
We need to confirm the status of your device for us to investigate the issue, so please contact our support team.

笆シAndroid devices:
Please select Against War in ""Display Settings"" > ""App Display Settings for Front Camera"" > ""Automatic Adaptation"" on your device.

*Please note that how to access these settings may vary depending on your device model.

How much does it cost to play?

Against War is free to download and basic gameplay is also free.
However, you need to pay for additional communication fees when downloading the application and playing the game.
In addition, Against War includes some paid content which require an additional fee.

Is there any difference between the iOS and Android versions?

Basically, there are no difference.
However, there may be some differences in how the controls feel and detailed screen display depending on the device.
Also, please note that payment methods may differ due to differences in the platforms and stores.

What happens to my account information if I uninstall the application?

iOS
On iOS devices, the information associated with character data is saved on the device and used for authentication when logging into the game.
Since this information is stored in a special area on the device, uninstalling (deleting) the Against War application will not delete the information.
However, please note that if you initialize your iOS device, the information associated with your character will be deleted and you will not be able to use your character data anymore.
If you wish to uninstall the app, please try the following.
笆シHow to unistall the app on iOS
1. Open your home screen.
2. Long-press the app you want to delete.
3. Select "Delete App" or once the icon shakes, tap the "x" mark on the icon.
4. Select "Delete".

Android
On Android devices, the information associated with character data is stored on the device and is used for authentication when logging into the game.
However, please note that the following restrictions will delete the information associated with your character data, and you will not be able to use your character data anymore.
----- Restrictions -----
- Initializing Android device settings.
- Uninstalling (deleteing) the Against War application.
- Executing "Clear Data" and "Clear Cache" in "Settings > Apps > Against War" on the home screen of your Android device.
- Installing an application that clears (deletes) the cache.

What should I do if I can't update the application?

iOS version
When updating "Against War" to the latest version from the App Store, only the "Open" button may appear and you may not be able to update to the latest version.
If you are unable to update the app, please try the following.
*Menu names and the way they are displayed may differ slightly depending on the iOS version.
*Please note that it is your own responsibility to change the settings of your device.

In case of iOS 13/iPadOS 13 or higher
1. Reboot your device.
2. Tap "App Store" on your home screen.
3. Tap the account button in the upper right corner of the screen.
4. Swipe the screen from top to bottom.
5. Check "Upcoming Automatic Updates".

In case of iOS 13/12
1. Reboot your device.
2. Tap "App Store > Updates" on your home screen.
3. Swipe the screen from top to bottom.
4. Check "Recent Updates".

In case of iOS 10 or lower
1. Reboot your device.
2. Tap "Settings > iTunes Sore and App Store" on your home screen.
3. Tap the displayed Apple ID and sign out.
4. Tap "Sign In" and enter your Apple ID and password.
5. Check App Store.

Android version
When updating "Against War" to the latest version from the Google Play Store, only the "Open" button may appear and you may not be able to update to the latest version.
If you are unable to update the application, please try the following.

*The names of the menus displayed and the way they are displayed may differ slightly depending on your Android version.
*Please note that it is your own responsibility to change the settings of your device.

1. Restart the device.
2. Tap "Settings > Apps" on the home screen.
3. Tap "Google Play Store".
4. Tap "Clear Cache".
5. Tap "Clear Data".
6. Check "Google Play Store".

How can I check the application version?

After opening Against War app, please check the number displayed in the lower left corner of the title screen.

What are the system requirements?

To play Against War, you will need an environment that meets the following recommendations.
Please check your device specifications before playing.

The recommended system requirements listed below are based on the results of our testing and we do not guarantee that the game will run on all devices.
Please note that the recommended system requirements are subject to change due to technological trends and other factors.
Recommended system requirements for Android:
Android
Android 8 or higher
64-bit Arm-based CPU
Ram4G or higher

Recommended system requirements for iOS:
iOS 14
iPhone 6S or later
iPod Touch 7th Generation
iPadOS 14
iPad 5th Generation or later
iPad Air 2 or later
iPad Mini 4 or later
iPad Pro (all models)

----- Service performance and availability are not guaranteed when -----
- Devices do not meet the recommended system requirements
- Devices are no longer supported by the manufacturers or retailers
- Apps not supported by the manufacturers or retailers are being used on your device
- Apps that root your device are being used
- Virtual machines or emulators are being used
- VPN(Virtual Private Network) is being used
*Depending on the resolution of the device, RAM above the recommended system requirements may be required.